FREE SHIPPING & EASY RETURNS
IMPORTANT INFORMATION
Free ground domestic shipping is offered on orders over $100. International customers are not eligible for free shipping.
Our delivery time starts from the moment an order is accepted and includes a 24-hour period where your items will be processed and dispatched by our warehouse. Please note: any orders placed on Saturdays will not be shipped until Monday.
We work closely with our shipping partner to minimize the potential impact of custom delays on our international customers.
Arrival time with free shipping (we ship priority) is usually 2 - 3 days but is not guaranteed.
HOLIDAY NO SHIP SCHEDULE
INTERNATIONAL POLICIES
JEANNI is delighted to have customers from all around the world. We ship to the most international countries to better serve all our clients and JEANNI fans. International orders may be subject to duties and taxes billed by the destination country’s customs department. The recipient must bear any additional charges for customs clearance; we have no control over such charges and cannot predict what they may be.
NOTE: If you refuse delivery of the shipment, you will be held responsible for payment of all return shipping fees and any applicable fees, duties and taxes. Shipping fees are not refundable for undeliverable shipments or refused shipments. Which will be deducted automatically from your original form of payment.
International orders are not eligible for:
DAMAGED OR DEFECTIVE ITEMS
If you receive an item that is damaged or defective, please contact customer service 1 949 645 6731 within 48 hours of purchase.